From Order to Delivery
1.Contact Us (Phone / Email)
TEL:TEL+81 (0)284 62 2129【weekday 9am-5pm】
Contact us by email 【Mail form】
Please do not hesitate to contact us even if your requirements are still vague.
We can help you identify your needs and either suggest some existing patterns from our catalogue or help you create a custom design.
2.Meeting - Quote
Based on the initial conversation, our knowledgeable sales team will be in touch to discuss further details (in person or online), including time to delivery, budget, and design.
If you need more time, we will follow up by email or phone until we have ironed out all the necessary details.
Once everything is set, we will produce an official quote for you to consider.
3.Design - Sample Knits - Production
If you are happy with the quote, we will proceed to the production process.
We will produce a knitting diagram to create the desired pattern.
4.Quality Check and Shipment
Each process is meticulously controlled for quality. We will only ship lace that meet your needs and our quality standards.
